Zerberus Privacy Policy

Last Updated:18/02/2025

At Zerberus.ai, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the applicable privacy laws, including India’s Information Technology Act, 2000, and the UK General Data Protection Regulation (GDPR).

1. Introduction

This Privacy Policy applies to all personal information collected by Zerberus.ai through our website, applications, and other services. By using our services, you consent to the terms of this policy.

2. Information We Collect

We may collect the following types of personal information:

Identity Information: Name, email address, contact number, etc.
Technical Data: IP address, browser type, usage data, etc.
Marketing and Communications Data: Preferences in receiving marketing materials, feedback, etc.

3. How We Use Your Information

We use your personal information for various purposes, including:

To provide and maintain our services.
To manage your account and customer relationships.
To notify you about changes to our services.
To provide customer support and respond to inquiries.
To gather analysis or valuable information to improve our services.
To monitor the usage of our services.
To detect, prevent, and address technical issues.
To send you newsletters, marketing, or promotional materials.

4. Legal Basis for Processing Personal Information (UK)

Under the UK GDPR, we rely on the following legal bases to process your personal information:

Consent: You have given consent for us to process your personal data for one or more specific purposes.
Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legal Obligation: Processing is necessary for compliance with a legal obligation.
Legitimate Interests: Processing is necessary for the purposes of legitimate interests pursued by us or a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.

5. Legal Basis for Processing Personal Information (India)

In accordance with the Information Technology Act, 2000, and the rules made thereunder, we rely on the following bases to process your personal data:

Consent: By using our services, you consent to the collection and use of your personal data as outlined in this policy.
Contractual Necessity: Processing your data is necessary for fulfilling our obligations under any contract with you.
Legal Compliance: Processing may be necessary for compliance with any legal obligation to which we are subject.

6. Data Protection and Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, use, alteration, or destruction. This includes encryption, firewalls, and secure server hosting.

7. Data Retention

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Rights Under UK GDPR

You have the following rights regarding your personal information:

Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request correction of incomplete or inaccurate data.
Right to Erasure: You have the right to request the deletion of your personal data under certain conditions.
Right to Restrict Processing: You have the right to request the restriction of processing your personal data under certain conditions.
Right to Data Portability: You have the right to request the transfer of your data to another organisation, or directly to you, under certain conditions.
Right to Withdraw Consent: You have the right to withdraw your consent at any time where we are relying on consent to process your personal data.

9. Your Rights Under Indian Law

In compliance with India's Information Technology Act, 2000, and the applicable rules, you have the right to:

Access Your Personal Information: Request access to the personal data we hold about you.
Request Correction: Request the correction of inaccurate or incomplete personal data.
Request Deletion: Request deletion of your personal data under specific circumstances (e.g., if the data is no longer necessary for the purposes for which it was collected).

10. Third-Party Services

We may use third-party service providers for various purposes, including analytics, marketing, and payment processing. These providers will have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

11. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside India or the UK and choose to provide information to us, please note that we transfer the data, including personal data, to India and process it there.

You consent to this transfer by using our services and submitting your information.

12. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Website: www.zerberus.ai

Email: info@zerberus.ai
Website: https://www.zerberus.ai/
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom